Users are not getting bell icon notification when they are tagged in pulse
Hi,
Let's assume I have three types of users who have different access groups as given below:
a) User1 - belongs to custom access group
b) User2 - belongs to some other custom access group (User1 and User2 are not having same access group)
c) Admin - belongs to administrator access group
Issue Description:
Working scenario: when Admin tagged any of the users (User1 or User2), then the user is successfully getting a red bell icon notification at the top right corner.
Not working scenario: when User1 (or User2) tagged Admin or User2 (or User1), then the Admin is not getting a red bell icon notification at the top right corner but can find their tagged name in pulse.
Hi,
Let's assume I have three types of users who have different access groups as given below:
a) User1 - belongs to custom access group
b) User2 - belongs to some other custom access group (User1 and User2 are not having same access group)
c) Admin - belongs to administrator access group
Issue Description:
Working scenario: when Admin tagged any of the users (User1 or User2), then the user is successfully getting a red bell icon notification at the top right corner.
Not working scenario: when User1 (or User2) tagged Admin or User2 (or User1), then the Admin is not getting a red bell icon notification at the top right corner but can find their tagged name in pulse.
I think, this issue is happenig due to ARO that could be missed in the custom access roles. Please assist me to find out the exact reason behind it.
Thanks in advance
Wipro
IN
Yes this is know behaviour, even I observed the same. Notifications(on the bell icon) are being exchanged only when the users belong to the same access group. But couldn't confirm this behaviour since there is no reference in PDN reg the same. It will be great f Pega Team provides more insight on this.