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URL Mapping not working at first
We are trying to access case using the URL mapping technique. At first we are trying to hit the URL with the case ID to open. User is able to hit the URL and log in to the system but the case is not opening .
If we try to open another tab on the same browser and hit the URL , we can see the case open.
Its also observed that at first the thread is passed as standard and second time the thread is autoThread1
Any one facing this issue ?
***Edited by Moderator Rupashree to add Capability tags***
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Posted: 2 years ago
Updated: 2 years ago
Updated: 8 Jan 2024 1:30 EST
Proximus
Proximus
BE
@HemantM31
What are your access group for Browser & Portal? default ones or custom with your application info?
At first connection: you load the default AG and then only you access your application.
Second tab, you're already considered as logged into the application so your session "knows" your application.
You could try to update the default AG for portal & browser with an AG linked to your application and not prpc:unauthenticated (if this is the case)
Regards
Anthony