Question
TATA Consultancy Services
TATA Consultancy Services
IN
TATA Consultancy Services
Posted: Apr 15, 2022
Last activity: May 28, 2022
Last activity: 28 May 2022 2:24 EDT
Closed
Upload Attachments in custom email template
As part of one of the requirement, customer wants to send a customized email to customer where we should have an option to upload word file in it and when sending the email, this file needs to be marked as attachment to the mail.
Thanks in advance....!!!!!
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Posted: 2 years ago
Eclatprime Digital Private Limited
Eclatprime Digital Private Limited
IE
Hi @AnjaneyuluG
Attach the word file to the case by using "Attach Content"
In post-processing use "Send Email With All Attachments" activity.
Please refer to below links and follow the procedure
https://collaborate.pega.com/question/can-we-directly-attach-pdf-and-send-it-email
Posted: 2 years ago
TATA Consultancy Services
TATA Consultancy Services
IN
Thanks for your reply, but we don't want the attachment to be added to case, it should be specific to that email, that needs to be uploaded as same as how we do it from outlook if possible