Custom x-headers in email source
In the application we are working on, we want to append a custom x-header to an email sent from Pega through our SMTP server for identification/filtering later down the line. We need this identifier to be consistent across all communications using that rule in our case.
Is it possible to append an x-header such as x-my-custom-flag: value to the source of all emails using that rule?
Intellativ
US
You can set X- headers in your custom correspondence activity.
Appending them to pyEmailHeaders pagelist on pyCorrPage will work.
For reference, check Send activity in Data-Corr-Email class
Pegasystems Inc.
IN
Are you using Email Bots? If yes, Email bots use Email automation which accepts 'Headers' as one of the parameters. You can override the activity 'pyCallEmailAutomation' of Work-Channel-Triage-Email class and set desired headers.
A word of caution - X- headers are not guaranteed to be present all the time. Email servers may remove those.