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Question

 Nikhil Agarwal (Nikhil_Agarwal)

CA
Nikhil_Agarwal Member since 2015 37 posts
Posted: Jul 12, 2019
Last activity: Aug 27, 2019
Posted: 12 Jul 2019 13:36 EDT
Last activity: 27 Aug 2019 7:05 EDT
Closed

Update Closed cases to have attachments in ECM

Hi,

Is there way to we can open the closed cases and get their attachments(which is a part of Pega DATA) ported to ECM?

Thanks

Pega Platform Case Management Data Integration
Posted: 4 years ago
Posted: 16 Jul 2019 9:33 EDT
Arun Kumar Sarada (ArunSarada) PEGA Senior Product Manager, Case Management
Pegasystems Inc.
IN

I'm wondering , why this is being handled as a post processing action i.e after case is closed , when it is possible to store attachments directly in the ECM store instead of Pega repository ?

Could you please share the complete use case so that appropriate solution can be proposed ? 
Posted: 4 years ago
Posted: 16 Jul 2019 10:08 EDT
Nikhil Agarwal (Nikhil_Agarwal)

CA

It's because when we started Pega practice in our company we didn't employ the use of ECM and attachments got stored in DB. Now we have to migrate these old apps on Azure cloud and we are told to not to have attachments residing in DB at all.
Posted: 4 years ago
Posted: 27 Aug 2019 7:05 EDT
Amber Lohiya (Amber Lohiya) Tata Consultancy Services Senior PEGA Developer
Tata Consultancy Services
AE

Please can you help on this query as we have old cases in PEGA DB which also need to migrate into ECM System

We'd prefer it if you saw us at our best.

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