) If you attempt to update existing assignments, you need to verify that the requestor performing the update has the lock. If you don't want to wait before all in flight cases have been resolved, the easiest way to do so is by using a retry or requeue should the case be locked.
Do verify that if you are making changes to flows, you need to create a parallell old (no incoming connectors) and new flow path or do something like circumstancing based on a date property.
'Corrupted' assignments may mean a lot of things, but it's unlikely that a change like this will be the cause of it. So in short, you're good to go with the approach you proposed yourself :)
Posted: 4 months ago
Posted: 10 Jul 2023 10:18 EDT
RamK Sharma (RamKS157)