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Question

 Durgacharan Krishnamurthy (DurgacharanK)
Accenture
Application development team lead
Accenture
IN
DurgacharanK Member since 2016 2 posts
Accenture
Posted: Mar 10, 2020
Last activity: Jun 14, 2021
Posted: 10 Mar 2020 11:49 EDT
Last activity: 14 Jun 2021 7:38 EDT
Closed

Update case status for existing records to perform archival

When using case with robotics studio the 'Work Status' property was set as 'Resolved-Complete'. Due to this the cases are not getting archived and the data base performance is degraded. Now we have to modify the 'Work Status' of the existing records in the data base as 'Resolved-Completed' in order for the archival process to work successfully using activities. Any guidance on how this can be corrected will help in resolving the issue.

Thanks,

Durga Charan K

 

***Edited by Moderator Marissa to update Content Type from Discussion to Question***

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Pega Platform 8.2.1
Case Management
Robotic Process Automation
Pega Academy

Posted: 4 years ago
Updated: 3 years ago
Posted: 25 Mar 2020 0:18 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

You can use Obj-Browse to get the list of results based on pyStatusWork='Resolved-Complete' and loop through them and set pyStatusWork to the required status and commit the changes for each page.

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