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DurgacharanK Member since 2016 2 posts
Accenture
Posted: Mar 10, 2020
Last activity: Jun 14, 2021
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Update case status for existing records to perform archival

When using case with robotics studio the 'Work Status' property was set as 'Resolved-Complete'. Due to this the cases are not getting archived and the data base performance is degraded. Now we have to modify the 'Work Status' of the existing records in the data base as 'Resolved-Completed' in order for the archival process to work successfully using activities. Any guidance on how this can be corrected will help in resolving the issue.

Thanks,

Durga Charan K

 

***Edited by Moderator Marissa to update Content Type from Discussion to Question***

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Pega Platform 8.2.1
Case Management
Robotic Process Automation
Pega Academy

Posted: 5 years ago
Updated: 3 years ago

You can use Obj-Browse to get the list of results based on pyStatusWork='Resolved-Complete' and loop through them and set pyStatusWork to the required status and commit the changes for each page.

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