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Question

 Swarnali Deb Roy (SwarnaliD)
Cognizant

Cognizant
IN
SwarnaliD Member since 2013 11 posts
Cognizant
Posted: Jul 8, 2019
Last activity: Jul 8, 2019
Posted: 8 Jul 2019 4:42 EDT
Last activity: 8 Jul 2019 9:47 EDT
Closed
Solved

Unable to view the checkboxes on click of Filter

Unable to view the checkboxes on click of Filter in pyCaseManager7 Portalin 7.4.Please help. Thank you!

***Moderator Edit-Vidyaranjan: Updated Platform Capability***

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Dev/Designer Studio
User Experience

Accepted Solution

Posted: 5 years ago
Posted: 8 Jul 2019 5:32 EDT
Sravani Mojjada (mojjs)
PEGA
Senior Engineer, Technical Support
Pegasystems Inc.
IN

Hi Swarna, 

Is it an upgraded application?

A checkbox appears from pyUniqueValuesGrid section. 

Please try to save as the section in your application ruleset, alternatively, check if you are facing the issue with OOTB Skin rule. 

Also, Update controls of pyUniqueValuesGrid  section and check 

 

Thanks

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Posted: 5 years ago
Posted: 8 Jul 2019 5:56 EDT
Swarnali Deb Roy (SwarnaliD)
Cognizant

Cognizant
IN

In Designer Studio the filter is working fine, only with case manager portal facing the issue. The application has another portal which uses the application skin there also the filter is working fine.

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Accepted Solution

Posted: 5 years ago
Posted: 8 Jul 2019 5:32 EDT
Sravani Mojjada (mojjs)
PEGA
Senior Engineer, Technical Support
Pegasystems Inc.
IN

Hi Swarna, 

Is it an upgraded application?

A checkbox appears from pyUniqueValuesGrid section. 

Please try to save as the section in your application ruleset, alternatively, check if you are facing the issue with OOTB Skin rule. 

Also, Update controls of pyUniqueValuesGrid  section and check 

 

Thanks

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