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Question

 Rahul Sai N (RahulSaiN) Cognizant Technology Solutions
Cognizant Technology Solutions
IN
RahulSaiN Member since 2021 2 posts
Cognizant Technology Solutions
Posted: Mar 24, 2022
Last activity: Feb 28, 2023
Posted: 24 Mar 2022 0:21 EDT
Last activity: 28 Feb 2023 2:26 EST
Closed

Unable to open configure view

I am unable to open Configure view in Dev Studio, when I open it showing like "There has been an issue; please consult your system administrator.".

Please help me in this issue, I'm using pega 8.7 personal edition.

***Edited by Moderator: Pooja Gadige to change category from General to Product, add product details tag, add capability tags***
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Pega Platform 8.7 Dev/Designer Studio User Experience

  • anusha koneru
Posted: 2 years ago
Posted: 24 Mar 2022 6:32 EDT
Marije Schillern (MarijeSchillern) MOD Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@RahulSaiNplease could you provide some more details?

Is this a new installation?  Did you encounter any issues as described in this post?  Also see the steps listed in How to access personal edition Database.

Can you provide the steps you use to configure the view you mention?

Did you run a Fiddler trace?

Can you please check the errors and alerts listed in the pegaRULES and pegaALERT logs for the timestamp you see the on-screen error?

Can you carry out the troubleshooting tips listed in this similar forum post?

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Posted: 1 year ago
Updated: 1 year ago
Posted: 28 Feb 2023 2:17 EST
Updated: 28 Feb 2023 2:26 EST
Mohamed Kawzer (kawzer) Capgemini PCLSA (Pega Certified Lead System Architect)
Capgemini
AU

@RahulSaiNWas there any resolution for this issue. I am also facing the same issue. (In App Studio)

Configure view error SS

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