Question
Cognizant Technology Solutions
IN
Last activity: 7 Jan 2017 14:23 EST
unable to send email from 7.1.9 PVS
Hi,
I am not being able to send email from the PRPC 7.1.9 PVS system.
I have setup the sender part of the Email Account as follows -
Host(smtp) : smtp.gmail.com
port : 465
Use SMTPS : checked
user id : My gmail id
Upon clicking 'Test Connectivity' , I am seeing the following message -
Message
Hi,
I am not being able to send email from the PRPC 7.1.9 PVS system.
I have setup the sender part of the Email Account as follows -
Host(smtp) : smtp.gmail.com
port : 465
Use SMTPS : checked
user id : My gmail id
Upon clicking 'Test Connectivity' , I am seeing the following message -
Message
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The network adapter in oracle virtualbox is set as ''Host only adapter'. If I try to switch it to 'Bridged Adapter' then I am not being able to connect to pega application.
Could you please help.
Thanks.
***Updated by moderator: Lochan to move from PSC to Pega Academy***
Accepted Solution
Swiftrinity
NL
First check the test connectivity of the "Receiver". If that gives a 'Success' response, then that means your VM's network configuration (be it NAT, bridged, host only whatever) is fine.
Next check the log for the source of the error "java.net.UnknownHostException: vapp: vapp: unknown error". It will most probably trace back to below line from function SendEmailMessage
final String fqdn = java.net.InetAddress.getLocalHost().getCanonicalHostName();
If that is the case, then add vapp to your '/etc/hosts' file. You can take help from here http://stackoverflow.com/questions/1881546/inetaddress-getlocalhost-throws-unknownhostexception.
If you're unable to modify the hosts file, a cheap trick would be to override the function SendEmailMessage and get rid of the line I mentioned above.
Pegasystems Inc.
US
See if the link below helps -
Cognizant Technology Solutions
IN
Thanks for your reply.
I tried following the steps. However, the other adapter tabs are disabled apart from Adapter 1.
I can not connect to pega after changing it to NAT.
Pegasystems Inc.
IN
All of the VMs from Pega Academy are configured to use a Host-Only network adapter which means your host can access the guest but the guest can not access the internet.
If you want the guest to connect to the internet ; you can create a NAT adapter on the Virtual Box and enable it for the VM. You may have to do some network interface setting in the guest OS too.
375008155608
US
@SCHOWDHURY, were you able to get this figured out? I'm set up using a bridged network and my email account is set up using (smtp.gmail.com, port 465, use smtps yes). The Receiver connection is fine, but Sender fails to establish a session for email server "Exception caught connecting to email server; java.net.UnknownHostExceptions: vapp: vapp: unknown error". I'm using VirtualBox for this. The same email configuration works fine with VMWare Fusion.
Cognizant Technology Solutions
IN
Did anyone try this - https://pdn.pega.com/support-articles/sending-email-through-gmail-not-working#comment-374646
Doesn't seem to work for me though. Please let me know if it works for you.
Accepted Solution
Swiftrinity
NL
First check the test connectivity of the "Receiver". If that gives a 'Success' response, then that means your VM's network configuration (be it NAT, bridged, host only whatever) is fine.
Next check the log for the source of the error "java.net.UnknownHostException: vapp: vapp: unknown error". It will most probably trace back to below line from function SendEmailMessage
final String fqdn = java.net.InetAddress.getLocalHost().getCanonicalHostName();
If that is the case, then add vapp to your '/etc/hosts' file. You can take help from here http://stackoverflow.com/questions/1881546/inetaddress-getlocalhost-throws-unknownhostexception.
If you're unable to modify the hosts file, a cheap trick would be to override the function SendEmailMessage and get rid of the line I mentioned above.
375008155608
US
Thank you SamyaGanguly, that was the magic. Once I got in to edit the /etc/hosts file, I just changed
Proprietary information hidden localhost localhost.localdomain localhost4 localhost4.localdomain4
to
Proprietary information hidden vapp localhost localhost.localdomain localhost4 localhost4.localdomain4
and everything now works fine.
TCS
GB
I am facing the same issue on sender (Exception caught connecting to email server; java.net.UnknownHostException: vapp: vapp: unknown error) on Virtual box(pvs 7.1.9) running on mac - can you suggest me what needs to be done.
On receiver too I get an error:
I am facing the same issue on sender (Exception caught connecting to email server; java.net.UnknownHostException: vapp: vapp: unknown error) on Virtual box(pvs 7.1.9) running on mac - can you suggest me what needs to be done.
On receiver too I get an error:
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