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Question

 Jeffrey Ray (JeffR210)
Mr.
Systems Architect
Mr.
US
JeffR210 Member since 2018 2 posts
Mr.
Posted: Jul 22, 2019
Last activity: Jul 22, 2019
Posted: 22 Jul 2019 10:36 EDT
Last activity: 22 Jul 2019 22:15 EDT
Closed

Unable to log remote IP addresses

I have the Pega 7.4 Platform running behind an F5 load balancer. When log entries are written, the IP address of the F5 is captured in the logs as opposed to the remote IP that is accessing the system. The F5 is configured to send the IP address to Pega in a header, but Pega doesn't seem to be picking it up.

Is there some configuration change I can make to have Pega catch the remote IP from the header and use it for logging instead of the F5 address?

***Edited by Moderator: Lochan to update platform capability tags***

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