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Question

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Nemhonu9 Member since 2014 11 posts
tata consultancy services, Canada
Posted: Apr 10, 2017
Last activity: May 10, 2017
Closed
Solved

Unable to install PRPC 7.2.1

I am getting an error after installation got aborted.

Assign Ports:
[replace] Replaced 1 occurrences in 1 files.
[replace] Replaced 1 occurrences in 1 files.
[replace] Replaced 4 occurrences in 1 files.
[replace] Replaced 1 occurrences in 1 files.

Configuration:
[exec] Microsoft (R) Windows Script Host Version 5.8
[exec] Copyright (C) Microsoft Corporation. All rights reserved.

[delete] Deleting: F:\pega 7.2\115148_PE_721\pegaGuiInstallerTemp\CreatePegaShortCut.vbs

BUILD FAILED
F:\pega 7.2\115148_PE_721\pegaGuiInstallerTemp\build.xml:231: java.io.FileNotFoundException: F:\pega 7.2\115148_PE_721\pegaGuiInstallerTemp\CreatePegaShortCut.vbs (Access is denied)

PLEASE SUGGEST ME HOW TO PROCEED

***4/10/17-Edited by moderator, Maryrita: moved to Product Support from Applications***

***Updated by Moderator: Marissa to update categories***

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Installation and Deployment

Accepted Solution

Posted: 7 years ago

Hi.

I am using the latest versions of java and jdbc drivers as mentioned in the support guide.can you p[lease let me know how to set path and JAVA_HOME in the environment variable.

Further PFA the log file FYR.

Thanks and Regards,

Tanay

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Posted: 7 years ago

Hi,

Could you please check and confirm if you have correctly set Path and JAVA_HOME in the environment variable in your system.

Also please confirm from the Pega platform support guide if you are using correct version of java and jdbc driver.

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Accepted Solution

Posted: 7 years ago

Hi.

I am using the latest versions of java and jdbc drivers as mentioned in the support guide.can you p[lease let me know how to set path and JAVA_HOME in the environment variable.

Further PFA the log file FYR.

Thanks and Regards,

Tanay

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Posted: 7 years ago

Hi,

To setup the environment variables follow the below steps:

  • Go to the system properties in control panel.
  • Go to the Advanced system settings.
  • Click on Environment Variables in the Advanced tab.
  • Click on the new button, give the variable name as Path and in the variable value field give the path of the jdk\bin.
  • Again click on the new button, give the variable name as JAVA_HOME and in the variable value field give the path of the jdk.
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Posted: 7 years ago

From logs it appears that you are installing personal edition of 7.2.1, there seems to be a temp file loading issue and may not be java compatibility issue. You might have to reinstall the instance.

 

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