Question
Unable to install PRPC 7.2.1
I am getting an error after installation got aborted.
Assign Ports:
[replace] Replaced 1 occurrences in 1 files.
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Configuration:
[exec] Microsoft (R) Windows Script Host Version 5.8
[exec] Copyright (C) Microsoft Corporation. All rights reserved.
[delete] Deleting: F:\pega 7.2\115148_PE_721\pegaGuiInstallerTemp\CreatePegaShortCut.vbs
BUILD FAILED
F:\pega 7.2\115148_PE_721\pegaGuiInstallerTemp\build.xml:231: java.io.FileNotFoundException: F:\pega 7.2\115148_PE_721\pegaGuiInstallerTemp\CreatePegaShortCut.vbs (Access is denied)
PLEASE SUGGEST ME HOW TO PROCEED
***4/10/17-Edited by moderator, Maryrita: moved to Product Support from Applications***
***Updated by Moderator: Marissa to update categories***
Accepted Solution
tata consultancy services, Canada
CA
Hi.
I am using the latest versions of java and jdbc drivers as mentioned in the support guide.can you p[lease let me know how to set path and JAVA_HOME in the environment variable.
Further PFA the log file FYR.
Thanks and Regards,
Tanay
British Telecom
IN
Hi ,
Could you please share the App server and DB info you are using.
And also if possible share complete log files for further progress.
Thanks:
Manju
Pegasystems Inc.
IN
Hi,
Could you please check and confirm if you have correctly set Path and JAVA_HOME in the environment variable in your system.
Also please confirm from the Pega platform support guide if you are using correct version of java and jdbc driver.
Accepted Solution
tata consultancy services, Canada
CA
Hi.
I am using the latest versions of java and jdbc drivers as mentioned in the support guide.can you p[lease let me know how to set path and JAVA_HOME in the environment variable.
Further PFA the log file FYR.
Thanks and Regards,
Tanay
Pegasystems Inc.
IN
Hi,
To setup the environment variables follow the below steps:
- Go to the system properties in control panel.
- Go to the Advanced system settings.
- Click on Environment Variables in the Advanced tab.
- Click on the new button, give the variable name as Path and in the variable value field give the path of the jdk\bin.
- Again click on the new button, give the variable name as JAVA_HOME and in the variable value field give the path of the jdk.
Virtusa IT Consulting
AE
From logs it appears that you are installing personal edition of 7.2.1, there seems to be a temp file loading issue and may not be java compatibility issue. You might have to reinstall the instance.
Pegasystems Inc.
US
Right click on the install.bat file when you try to install and select Run as Administrator. See if that makes any difference.
Pegasystems Inc.
US
From the path it looks like you have a space in the directory name: F:\pega 7.2
I would change this directory name to not have a space as that can sometimes lead to FileIO errors.