Unable to install Pega Platform Personal Edition
We have been trying to install the platform for many times but always met the same problem.
***Edited by Moderator: Lochan to update platform capability tags***
Accepted Solution
Pegasystems Inc.
US
From the screenshot it looks like Pega Installer is unable to connect the postgres database server. There can be many reasons like -
1. The Hostname or Port that you have specified is incorrect.
2. The connectivity from unknown clients to the database has been blocked either at Firewall or Database server. Or in other words the IP address of the client (system where you are running the Pega installer) may not be whitelisted on the database server.
As next steps you should contact your database server admin to confirm / rectify if any of the above two problems are occuring.
To validate a successful connection issue the following telnet command.
[tet@ip-1 ~]$ telnet <HOSTNAME> port
Pegasystems Inc.
US
It looks that Tomcat cannot be able to connect to the PostgreSQL database and the port is the likely suspect.
Accepted Solution
Pegasystems Inc.
US
From the screenshot it looks like Pega Installer is unable to connect the postgres database server. There can be many reasons like -
1. The Hostname or Port that you have specified is incorrect.
2. The connectivity from unknown clients to the database has been blocked either at Firewall or Database server. Or in other words the IP address of the client (system where you are running the Pega installer) may not be whitelisted on the database server.
As next steps you should contact your database server admin to confirm / rectify if any of the above two problems are occuring.
To validate a successful connection issue the following telnet command.
[tet@ip-1 ~]$ telnet <HOSTNAME> port