Question
Capgemini
IN
Last activity: 24 Jun 2022 15:41 EDT
Unable to install Pega Personal edition 8.7
I am getting a error..it says waiting for postgress to start..
unable to connect database...
Please refer image.
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Updated: 31 May 2022 5:47 EDT
Pegasystems Inc.
GB
@HarshG18 can you confirm you followed the steps in Installing the Pega Platform Personal Edition?
I did a search of the error '"The Process Finished Unsuccessfully.' in the forum search form Related Content and found:
Unable to install Pega Platform Personal Edition
Database connection error while trying to install Pega 8.6 Personal Edition
The issue of Installing Pega Plattform Personal Edition
Pega 8.7 personal edition installation error-unable to connect to db
Error While installing pega 8.7 personal edition
I'm sure one of the above posts contains a step which will resolve your issue.
There can be many reasons like -
1. The Hostname or Port that you have specified is incorrect.
@HarshG18 can you confirm you followed the steps in Installing the Pega Platform Personal Edition?
I did a search of the error '"The Process Finished Unsuccessfully.' in the forum search form Related Content and found:
Unable to install Pega Platform Personal Edition
Database connection error while trying to install Pega 8.6 Personal Edition
The issue of Installing Pega Plattform Personal Edition
Pega 8.7 personal edition installation error-unable to connect to db
Error While installing pega 8.7 personal edition
I'm sure one of the above posts contains a step which will resolve your issue.
There can be many reasons like -
1. The Hostname or Port that you have specified is incorrect.
2. The connectivity from unknown clients to the database has been blocked either at Firewall or Database server.
Or in other words the IP address of the client (system where you are running the Pega installer) may not be whitelisted on the database server.
Make sure of the following:
- Log in as administrator
- Try re-downloading Personal Edition again
- Check that there are no spaces in the directory names in the path to the install files
- Try to change my installation path and give different port number
- Contact your database server admin to confirm / rectify if any of the above two problems are occurring.
There are some good troubleshooting steps in the above posts, please check.
As per the error, it seems that you are not able to connect to the database. Please check if you are able to connect to DB with the details like JDBC URL, user name and password.
Check your full install logs to get the exact error. They may be related to the below:
https://stackoverflow.com/questions/31268668/connection-to-hostname5432-refused
I suspect postgresSQL is already installed in your laptop - your full install logs will show message like ' unable to install postgresSQL as already server is running in the background'
Suggest:
1) Make sure you completely uninstalled your previous postgressql installation and try restarting your system.
2) Update jdk with latest version and make sure system variables are correctly pointed to your jdk version
3) if you still face the same issue try changing the database port number to 5433 or some available port.
To validate a successful connection issue the following telnet command.
[tet@ip-1 ~]$ telnet <HOSTNAME> port
Also see Error Installing Pega Personal Edition 8.3 which is the identical pop-up error you are seeing.
Capgemini
IN
@MarijeSchillern After doing and checking this I am still unable to solve this error.
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Dinesh A
Ai4Process
GB
Hello @HarshG18,
The last two lines on the left of the error popup are "Execution of Pos..." and "permitted"
I see you are installing the Personal Edition directly under C drive, I would try to;
- run the installation with admin rights
- change the root folder.
Do you have any other postgres instances already running and conflicting?
TSPi
IN
check your c drive if a folder is already created as PegaPersonalEdition.
If it exists delete the folder and start re installig pega
use intall batch file to install.
Capgemini
SE
I was also facing the same issue when I was running through PRPC_PE jar file when I ran the install.bat file for installation it works.