Question
Virtusa Corp.
US
Last activity: 18 Jan 2017 11:29 EST
Unable to install Pega 7.2.2 due to "Waiting for Postgres to restart"
Unable to install Pega 7.2.2 due to the issue "Waiting for Postgres to restart".
Data Load:
[echo]
[echo] Waiting for Postgres to restart...
Unable to connect to database -- will retry in 1 second...
Unable to connect to database -- will retry in 1 second...
Unable to connect to database -- will retry in 1 second...
Unable to connect to database -- will retry in 1 second...
Unable to connect to database -- will retry in 1 second...
Unable to connect to database -- will retry in 1 second...
Unable to connect to database -- will retry in 1 second...
Unable to connect to database -- will retry in 1 second...BUILD FAILED
C:\Pega\115291_P722-PE\pegaGuiInstallerTemp\build.xml:184: Unable to connect to database within 15 seconds.Total time: 5 minutes 12 seconds
Tried more than 4 times and it always stops abruptly for the same issue. Is there something I am missing as this is the same laptop, I have Pega 7.2.1 also installed on. Appreciate any help on this. Thanks in advance.
Accepted Solution
Pegasystems Inc.
IN
Hi Nikhil,
It is OS bug. We had one instance in which user had 7.1.7 version which got installed in windows 7 without any problem but 7.2 is not working for some windows 7, however it is working on windows 10 without any issues.
Please check below link for reference,
Also there were forum on the same discussed in postgresql website .But now the link is not available.
http://forums.enterprisedb.com/posts/list/4780.page
Since your are able to install in different OS we can confirm the same and close this discussion
Sudhish OP
Virtusa Corp.
US
I am trying to install Pega Personal Edition and it does not give me time to connect to database whilst the installer does it's task in the backend. The installer takes about 5 seconds before it throws up the error and stops the installation process.
Virtusa Corp.
US
The installer takes about 5 seconds before it throws up the error and stops the installation process. It does not give me the time to restart Postgres service manually.
Virtusa Corp.
US
The issue still persists and I believe, it more of has to do with the OS rather than Pega as I tried installing 7.2.2 on my personal laptop and it worked well. On another note, I am still wondering, how could it be a an issue due to OS as Postgres service is independent of the OS and OS should not have a major role to play in this.
Accepted Solution
Pegasystems Inc.
IN
Hi Nikhil,
It is OS bug. We had one instance in which user had 7.1.7 version which got installed in windows 7 without any problem but 7.2 is not working for some windows 7, however it is working on windows 10 without any issues.
Please check below link for reference,
Also there were forum on the same discussed in postgresql website .But now the link is not available.
http://forums.enterprisedb.com/posts/list/4780.page
Since your are able to install in different OS we can confirm the same and close this discussion
Sudhish OP
Pegasystems Inc.
IN
Hi Nikhil,
Do you have Anti virus running in machine where PE is failing?
We had issues reported that PE fails when Anti virus is running on machine. Disabling Anti virus allows PE to install successfully.