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Question

 Samrat Das (SamratDas1991)
Wipro Pvt. Ltd.
Solution Architect
Wipro Pvt. Ltd.
IN
SamratDas1991 Member since 2013 2 posts
Wipro Pvt. Ltd.
Posted: Apr 13, 2017
Last activity: Feb 2, 2018
Posted: 13 Apr 2017 12:21 EDT
Last activity: 2 Feb 2018 3:49 EST
Closed
Solved

Unable to Install Pega 7.2.2

Hi,

I tried to install Pega 7.2.2 in Tomcat Server and Db server : Oracle 11gR2. I got an exception message like:

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Hi,

I tried to install Pega 7.2.2 in Tomcat Server and Db server : Oracle 11gR2. I got an exception message like:

[java] SEVERE: Problem during method invocation (main)
[java] com.pega.pegarules.pub.PRException: A problem occurred.
[java] From: (unknown)
[java] at com.pega.pegarules.deploy.external.util.Application.main(Application.java:524)
[java] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[java] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
[java] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
[java] at java.lang.reflect.Method.invoke(Method.java:498)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
[java] at com.pega.pegarules.pub.PegaRULES.main(PegaRULES.java:85)
[java] Caused by: java.lang.AbstractMethodError: Method oracle/jdbc/driver/T4CPreparedStatement.setBinaryStream(ILjava/io/InputStream;)V is abstract
[java] at oracle.jdbc.driver.T4CPreparedStatement.setBinaryStream(T4CPreparedStatement.java)
[java] at com.pega.pegarules.data.internal.store.DatabasePreparedStatementImpl.setBinaryStream(DatabasePreparedStatementImpl.java:904)
[java] at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.fillInStatementFromPageWithStream(PageDatabaseMapperImpl.java:1301)
[java] at com.pega.pegarules.data.internal.access.BootstrapImpl.saveRulePage(BootstrapImpl.java:505)
[java] at com.pega.pegarules.data.internal.access.BootstrapImpl.save(BootstrapImpl.java:418)
[java] at com.pega.pegarules.deploy.internal.loaders.BasePageLoader.bootstrapBasePages(BasePageLoader.java:81)
[java] at com.pega.pegarules.deploy.internal.loaders.BasePageLoader.importContents(BasePageLoader.java:57)
[java] at com.pega.pegarules.deploy.internal.util.ImportImpl.bootstrapBasePages(ImportImpl.java:524)
[java] at com.pega.pegarules.deploy.internal.util.ImportImpl.bootstrapPegaRULES(ImportImpl.java:545)
[java] at com.pega.pegarules.deploy.internal.archive.ApplicationBundle.doImport(ApplicationBundle.java:1405)
[java] at com.pega.pegarules.deploy.internal.archive.ApplicationBundle.doImport(ApplicationBundle.java:739)
[java] at com.pega.pegarules.deploy.external.util.Application.deployApplication(Application.java:290)
[java] at com.pega.pegarules.deploy.external.util.Application.main(Application.java:519)
[java] ... 9 more
[java]
[java] Apr 13, 2017 9:29:14 PM com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega
[java] SEVERE: Problem during method invocation (main)
[java] com.pega.pegarules.pub.PRException: A problem occurred.
[java] From: (unknown)
[java] at com.pega.pegarules.deploy.external.util.Application.main(Application.java:524)
[java] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[java] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
[java] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
[java] at java.lang.reflect.Method.invoke(Method.java:498)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
[java] at com.pega.pegarules.pub.PegaRULES.main(PegaRULES.java:85)
[java] Caused by: java.lang.AbstractMethodError: Method oracle/jdbc/driver/T4CPreparedStatement.setBinaryStream(ILjava/io/InputStream;)V is abstract
[java] at oracle.jdbc.driver.T4CPreparedStatement.setBinaryStream(T4CPreparedStatement.java)
[java] at com.pega.pegarules.data.internal.store.DatabasePreparedStatementImpl.setBinaryStream(DatabasePreparedStatementImpl.java:904)
[java] at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.fillInStatementFromPageWithStream(PageDatabaseMapperImpl.java:1301)
[java] at com.pega.pegarules.data.internal.access.BootstrapImpl.saveRulePage(BootstrapImpl.java:505)
[java] at com.pega.pegarules.data.internal.access.BootstrapImpl.save(BootstrapImpl.java:418)
[java] at com.pega.pegarules.deploy.internal.loaders.BasePageLoader.bootstrapBasePages(BasePageLoader.java:81)
[java] at com.pega.pegarules.deploy.internal.loaders.BasePageLoader.importContents(BasePageLoader.java:57)
[java] at com.pega.pegarules.deploy.internal.util.ImportImpl.bootstrapBasePages(ImportImpl.java:524)
[java] 2017-04-13 21:29:14,774 [ main] [ ] [ ] ( external.util.Application) ERROR - A problem occurred.
[java] at com.pega.pegarules.deploy.internal.util.ImportImpl.bootstrapPegaRULES(ImportImpl.java:545)java.lang.AbstractMethodError: Method oracle/jdbc/driver/T4CPreparedStatement.setBinaryStream(ILjava/io/InputStream;)V is abstract
[java] at com.pega.pegarules.deploy.internal.archive.ApplicationBundle.doImport(ApplicationBundle.java:1405)
[java]
[java] at oracle.jdbc.driver.T4CPreparedStatement.setBinaryStream(T4CPreparedStatement.java)
[java] at com.pega.pegarules.data.internal.store.DatabasePreparedStatementImpl.setBinaryStream(DatabasePreparedStatementImpl.java:904)
[java] at com.pega.pegarules.deploy.internal.archive.ApplicationBundle.doImport(ApplicationBundle.java:739)
[java] at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.fillInStatementFromPageWithStream(PageDatabaseMapperImpl.java:1301)
[java] at com.pega.pegarules.deploy.external.util.Application.deployApplication(Application.java:290)
[java] at com.pega.pegarules.data.internal.access.BootstrapImpl.saveRulePage(BootstrapImpl.java:505)
[java] at com.pega.pegarules.data.internal.access.BootstrapImpl.save(BootstrapImpl.java:418)
[java] at com.pega.pegarules.deploy.external.util.Application.main(Application.java:519) at com.pega.pegarules.deploy.internal.loaders.BasePageLoader.bootstrapBasePages(BasePageLoader.java:81)
[java] ... 9 more
[java]
[java]
[java] at com.pega.pegarules.deploy.internal.loaders.BasePageLoader.importContents(BasePageLoader.java:57)
[java] at com.pega.pegarules.deploy.internal.util.ImportImpl.bootstrapBasePages(ImportImpl.java:524)
[java] at com.pega.pegarules.deploy.internal.util.ImportImpl.bootstrapPegaRULES(ImportImpl.java:545)
[java] Exception in thread "main" java.lang.RuntimeException: Problem during method invocation (main)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:279)
[java] at com.pega.pegarules.deploy.internal.archive.ApplicationBundle.doImport(ApplicationBundle.java:1405)
[java] at com.pega.pegarules.pub.PegaRULES.main(PegaRULES.java:85)
[java] Caused by: com.pega.pegarules.pub.PRException: A problem occurred.
[java] at com.pega.pegarules.deploy.internal.archive.ApplicationBundle.doImport(ApplicationBundle.java:739)
[java] at com.pega.pegarules.deploy.external.util.Application.deployApplication(Application.java:290)From: (unknown)
[java]
[java] at com.pega.pegarules.deploy.external.util.Application.main(Application.java:519) at com.pega.pegarules.deploy.external.util.Application.main(Application.java:524)
[java]
[java] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[java] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
[java] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
[java] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
[java]
[java] at java.lang.reflect.Method.invoke(Method.java:498)
[java] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
[java] at java.lang.reflect.Method.invoke(Method.java:498)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:370)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
[java] at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:411)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
[java] at com.pega.pegarules.pub.PegaRULES.main(PegaRULES.java:85)
[java] at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273)
[java] ... 1 more
[java] Caused by: java.lang.AbstractMethodError: Method oracle/jdbc/driver/T4CPreparedStatement.setBinaryStream(ILjava/io/InputStream;)V is abstract
[java] at oracle.jdbc.driver.T4CPreparedStatement.setBinaryStream(T4CPreparedStatement.java)
[java] at com.pega.pegarules.data.internal.store.DatabasePreparedStatementImpl.setBinaryStream(DatabasePreparedStatementImpl.java:904)
[java] at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.fillInStatementFromPageWithStream(PageDatabaseMapperImpl.java:1301)
[java] at com.pega.pegarules.data.internal.access.BootstrapImpl.saveRulePage(BootstrapImpl.java:505)
[java] at com.pega.pegarules.data.internal.access.BootstrapImpl.save(BootstrapImpl.java:418)
[java] at com.pega.pegarules.deploy.internal.loaders.BasePageLoader.bootstrapBasePages(BasePageLoader.java:81)
[java] at com.pega.pegarules.deploy.internal.loaders.BasePageLoader.importContents(BasePageLoader.java:57)
[java] at com.pega.pegarules.deploy.internal.util.ImportImpl.bootstrapBasePages(ImportImpl.java:524)
[java] at com.pega.pegarules.deploy.internal.util.ImportImpl.bootstrapPegaRULES(ImportImpl.java:545)
[java] at com.pega.pegarules.deploy.internal.archive.ApplicationBundle.doImport(ApplicationBundle.java:1405)
[java] at com.pega.pegarules.deploy.internal.archive.ApplicationBundle.doImport(ApplicationBundle.java:739)
[java] at com.pega.pegarules.deploy.external.util.Application.deployApplication(Application.java:290)
[java] at com.pega.pegarules.deploy.external.util.Application.main(Application.java:519)
[java] ... 9 more

***Updated by Moderator: Marissa to move from Applications to Product Support Community; updated categories***


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Installation and Deployment

Accepted Solution

Posted: 7 years ago
Posted: 13 Apr 2017 15:40 EDT
Phil Shannon (PhilipShannon)
PEGA
Principal Software Engineer, EIS
Pegasystems Inc.
US

Based on info from logfile (pasted below), you are using:

oracle 11g Release Proprietary information hidden.0 

Java Version: Oracle Corporation 1.8.0_121

Oracle JDBC driver Proprietary information hidden.0XE

from oracle: The table below mentions the supported Oracle database versions, equivalent  supported JDK versions, JDBC version compliant to in each of the releases and also mentions the JDBC jar file names which need to be used for specific releases.

Oracle Database version 11.1 or 11gR1

JDK Version supported: JDK 6 & JDK 5

JDBC Jar files specific to the release: ojdbc6.jar for JDK 6 & ojdbc5.jar for JDK 5

http://www.oracle.com/technetwork/database/enterprise-edition/jdbc-faq-090281.html#01_02

Oracle 11.1 doesn't support jdk 8 & according to the "Pega 7.2.2 Platform Support Guide", the supported Oracle 11g DB is: 11g R2

If you can use Oracle DB 11g R2, then try using the jdk 7 or 8 with ojdb7.jar

Show More

Based on info from logfile (pasted below), you are using:

oracle 11g Release Proprietary information hidden.0 

Java Version: Oracle Corporation 1.8.0_121

Oracle JDBC driver Proprietary information hidden.0XE

from oracle: The table below mentions the supported Oracle database versions, equivalent  supported JDK versions, JDBC version compliant to in each of the releases and also mentions the JDBC jar file names which need to be used for specific releases.

Oracle Database version 11.1 or 11gR1

JDK Version supported: JDK 6 & JDK 5

JDBC Jar files specific to the release: ojdbc6.jar for JDK 6 & ojdbc5.jar for JDK 5

http://www.oracle.com/technetwork/database/enterprise-edition/jdbc-faq-090281.html#01_02

Oracle 11.1 doesn't support jdk 8 & according to the "Pega 7.2.2 Platform Support Guide", the supported Oracle 11g DB is: 11g R2

If you can use Oracle DB 11g R2, then try using the jdk 7 or 8 with ojdb7.jar

[java] ============ PegaRULES Bootstrap Configuration ============
     [java]            Date: Thu Apr 13 21:27:47 IST 2017
     [java]    Java Version: Oracle Corporation 1.8.0_121
     [java]   Configuration: file:/C:/Users/Samrat/AppData/Local/Temp//PegaInstallTemp-13-April-2017-21.01.20/prbootstrap.properties
     [java] Pega-EngineCode: 07-10-27
     [java]     ASM Version: -560251499
     [java]     JDBC Driver: oracle.jdbc.OracleDriver
     [java]        JDBC URL: jdbc:oracle:thin:@ Proprietary information hidden:1521/PRPC
     [java]       JDBC User: pega
     [java]        Database: Oracle Oracle Database 11g Release Proprietary information hidden.0 - Production
     [java]          Driver: Oracle JDBC driver Proprietary information hidden.0XE
     [java] Active CodeSets: pega-enginecode:07-10-27 at (latest patch)
     [java]
     [java] =============== End Bootstrap Configuration ===============
 


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Posted: 7 years ago
Posted: 13 Apr 2017 14:04 EDT
Kurt Waltz (KurtW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

Hi,

I haven't personally encountered this error before, but I found the following support article that looks like it has a possible solution:

https://community.pega.com/support/support-articles/getting-error-while-upgrade

Hope this helps!

-Kurt

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Accepted Solution

Posted: 7 years ago
Posted: 13 Apr 2017 15:40 EDT
Phil Shannon (PhilipShannon)
PEGA
Principal Software Engineer, EIS
Pegasystems Inc.
US

Based on info from logfile (pasted below), you are using:

oracle 11g Release Proprietary information hidden.0 

Java Version: Oracle Corporation 1.8.0_121

Oracle JDBC driver Proprietary information hidden.0XE

from oracle: The table below mentions the supported Oracle database versions, equivalent  supported JDK versions, JDBC version compliant to in each of the releases and also mentions the JDBC jar file names which need to be used for specific releases.

Oracle Database version 11.1 or 11gR1

JDK Version supported: JDK 6 & JDK 5

JDBC Jar files specific to the release: ojdbc6.jar for JDK 6 & ojdbc5.jar for JDK 5

http://www.oracle.com/technetwork/database/enterprise-edition/jdbc-faq-090281.html#01_02

Oracle 11.1 doesn't support jdk 8 & according to the "Pega 7.2.2 Platform Support Guide", the supported Oracle 11g DB is: 11g R2

If you can use Oracle DB 11g R2, then try using the jdk 7 or 8 with ojdb7.jar

Show More

Based on info from logfile (pasted below), you are using:

oracle 11g Release Proprietary information hidden.0 

Java Version: Oracle Corporation 1.8.0_121

Oracle JDBC driver Proprietary information hidden.0XE

from oracle: The table below mentions the supported Oracle database versions, equivalent  supported JDK versions, JDBC version compliant to in each of the releases and also mentions the JDBC jar file names which need to be used for specific releases.

Oracle Database version 11.1 or 11gR1

JDK Version supported: JDK 6 & JDK 5

JDBC Jar files specific to the release: ojdbc6.jar for JDK 6 & ojdbc5.jar for JDK 5

http://www.oracle.com/technetwork/database/enterprise-edition/jdbc-faq-090281.html#01_02

Oracle 11.1 doesn't support jdk 8 & according to the "Pega 7.2.2 Platform Support Guide", the supported Oracle 11g DB is: 11g R2

If you can use Oracle DB 11g R2, then try using the jdk 7 or 8 with ojdb7.jar

[java] ============ PegaRULES Bootstrap Configuration ============
     [java]            Date: Thu Apr 13 21:27:47 IST 2017
     [java]    Java Version: Oracle Corporation 1.8.0_121
     [java]   Configuration: file:/C:/Users/Samrat/AppData/Local/Temp//PegaInstallTemp-13-April-2017-21.01.20/prbootstrap.properties
     [java] Pega-EngineCode: 07-10-27
     [java]     ASM Version: -560251499
     [java]     JDBC Driver: oracle.jdbc.OracleDriver
     [java]        JDBC URL: jdbc:oracle:thin:@ Proprietary information hidden:1521/PRPC
     [java]       JDBC User: pega
     [java]        Database: Oracle Oracle Database 11g Release Proprietary information hidden.0 - Production
     [java]          Driver: Oracle JDBC driver Proprietary information hidden.0XE
     [java] Active CodeSets: pega-enginecode:07-10-27 at (latest patch)
     [java]
     [java] =============== End Bootstrap Configuration ===============
 


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