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Question

 Taniya Dutta (TaniyaD3)
TCS

TCS
AE
TaniyaD3 Member since 2014 26 posts
TCS
Posted: Apr 21, 2021
Last activity: Apr 26, 2021
Posted: 21 Apr 2021 8:34 EDT
Last activity: 26 Apr 2021 14:51 EDT
Closed

unable to initiate campaign run due to the number of running batch data flow

Hello,

We are trying to run a campaign in 8.4.4 , the campaign is not running. It remains in scheduled state and after sometime it gets failed with the below error.

"Unable to initiate campaign run due to number of running batch data flows."

I checked in agent queues, nothing is present in broken queues. PFA the screenshot.

All required agents are up and running.

Distribution test is working.

Please suggest how to debug the issue.

 

Thanks,

Taniya

 

***Edited by Moderator Marissa to update Platform Capability tags****
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Pega Marketing 8.4
Data Integration
DevOps
Decision Management

Posted: 3 years ago
Posted: 21 Apr 2021 11:29 EDT
Raghukiran Shankhawaram (RaghuShankhawaram)
PEGA
Director, Software Engineering, 1:1 Customer Engagement
Pegasystems Inc.
IN

Hi @TaniyaD3  Are there other campaigns which are currently running when you are trying to  run your campaign? 

CDH( formerly Pega Marketing) ships with a setting to limit the number of campaign runs that can concurrently run which is defaulted to 10.

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