Question
SRINSOFT Technologies
IN
Last activity: 31 May 2024 4:06 EDT
Unable to expand clipboard pages
Not getting expand icon in clipboard.
Version : PEGA 8.8.3
Issue exists in all browsers.
Accepted Solution
Updated: 31 May 2024 4:06 EDT
Pegasystems Inc.
IN
Hi,
If the expand icon for the clipboard is not appearing after an upgrade, it could be due to a compatibility issue or a problem with the user interface. To resolve this issue, you can try clearing your browser cache, ensuring that your browser is compatible with the Pega Platform version you are using, and checking for any customizations that might be causing the issue. If the problem persists, consider reaching out to Pega Support for further assistance.
Thanks,
Gopal.
Rulesstack Private Limited
IN
SRINSOFT Technologies
IN
Accepted Solution
Updated: 31 May 2024 4:06 EDT
Pegasystems Inc.
IN
Hi,
If the expand icon for the clipboard is not appearing after an upgrade, it could be due to a compatibility issue or a problem with the user interface. To resolve this issue, you can try clearing your browser cache, ensuring that your browser is compatible with the Pega Platform version you are using, and checking for any customizations that might be causing the issue. If the problem persists, consider reaching out to Pega Support for further assistance.
Thanks,
Gopal.
Infosys
IN
Hi @sudheerprakash,
Please clear the browser cache and clear the Application cache and restart the server(if possible).
Thanks,
Sai G