Solved
Unable to add suggested articles to a case
Hi there,
In CS portal I am about to suggest articles to a case using "Configuration option." I am able to search for the articles in "Search Articles to add." After selecting an articles from the results and click on save I am seeing sucessfull message. But no articles are getting saved. Below I have attached screenshots of the results.
Regards:
Manoj K
***Edited by Moderator Marissa to add Capability tags***
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