This is my first post, hoping you guys can help me out with the following issue.
My goal is to connect our locally run OpenSpan 8.0 robot with a cloud PegaLab 7.3.1 platform. When I try to connect my RobotActivity within OpenSpan studio (to select ‘Fields’), I receive the message ‘Error connecting to server’. I was able to configure and connect using Personal Edition, but a connection with PegaLabs seems quite difficult.
Do you have any idea on how to resolve?
It doesn’t seem to be a firewall issue as we have tested to connect with the firewall turned off.
The robot is able to login and has the right access.
PegaRULES:SecurityAdministrator, PegaRULES:PegaAPI, PegaCA:SysAdmin and PegaRULES:RobotAdministrator
RuntimeConfig.xml & StudioConfig.xml seem to be configured appropriately.