Question
Infosys
NL
Last activity: 25 Jul 2018 4:50 EDT
Treatmentname is not populated in offerdata page when writing to staging table
During saving records to DB through write to DB in Pega Marketing , treatment name (pyTreatment) is coming blank in PEGA 7.3.1(Upgraded from 7.1.3). Before the upgrade we get treatment name in the property.
Is the property being changed?
Can we get the treatment name during the offer flow? We need to save the treatment name in the DB table to do enrichment of content for further processing.
Kindly advise on the above
Thanks and Regard's
Manindra
Pegasystems Inc.
AU
Hi Manindra,
Can you check with this article: https://community.pega.com/support/support-articles/pytreatment-pyreason-saved-null-ih-dimensions-outbound
Regards,
Basavaraj
Infosys
NL
Hi Basavaraj,
I am not sure if this scenario is applicable to us we are not setting pyTreatment name manually anywhere in offer flow or strategy.
It's not possible to do that since we have a larger number of campaigns, Offers with multiple treatments some with around 40 different treatments.
In 7.1.3 marketing py treatment value was set automatically by Pega in write to staging activity.
So we need a permanent solution or a property reference which we can use, since manually setting the value is not feasible for us.
Thanks and Regard's
Manindra