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Question

 Sridhar khetavath (Sridhar_Rathod)
Tata Consultancy Services Limited
System Engineer
Tata Consultancy Services Limited
IN
Sridhar_Rathod Member since 2016 1 post
Tata Consultancy Services Limited
Posted: Jun 19, 2020
Last activity: Jun 14, 2021
Posted: 19 Jun 2020 5:07 EDT
Last activity: 14 Jun 2021 7:38 EDT
Closed
Solved

Tracer not working for email listeners in Production environment

Hello,

 

Tracer is not working for email listeners in the Production environment, When tried to trace from Admin studio.

 

Thanks in advance.

***Edited by Moderator: Pallavi to change content type from Discussion to Question***  

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.2.5
Data Integration
Low-Code App Development
Consumer Services

Accepted Solution

Posted: 5 years ago
Updated: 4 years ago
Posted: 21 Jun 2020 5:28 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan (pavank)
.

.
IN

Could you please check the value for "ServiceRuleWatchMaxProductionLevel" DSS in Production.

If it's equal to 5 could you please change it to 5 and try. As Production level for Production would be 5.

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Posted: 5 years ago
Updated: 5 years ago
Posted: 19 Jun 2020 6:35 EDT
Updated: 19 Jun 2020 8:56 EDT
Sridhar khetavath (Sridhar_Rathod)
Tata Consultancy Services Limited
System Engineer
Tata Consultancy Services Limited
IN

Hi MarcLasserre_GCS,

 

Option for tracing using service method for email listeners is not available. Attaching screenshot for reference.

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Accepted Solution

Posted: 5 years ago
Updated: 4 years ago
Posted: 21 Jun 2020 5:28 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan (pavank)
.

.
IN

Could you please check the value for "ServiceRuleWatchMaxProductionLevel" DSS in Production.

If it's equal to 5 could you please change it to 5 and try. As Production level for Production would be 5.

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