Question
3
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Tata Consultancy Services Limited
IN
Posted: June 19, 2020
Last activity: June 14, 2021
Last activity: 14 Jun 2021 7:38 EDT
Closed
Solved
Tracer not working for email listeners in Production environment
Hello,
Tracer is not working for email listeners in the Production environment, When tried to trace from Admin studio.
Thanks in advance.
***Edited by Moderator: Pallavi to change content type from Discussion to Question***
***Edited by Moderator: Pooja Gadige to add platform capability tag***
Posted: 2 years ago
Updated: 2 years ago
Updated: 19 Jun 2020 8:56 EDT
Pegasystems Inc.
FR
Hello,
Can you trace it from the method rule instead.
Posted: 2 years ago
Updated: 2 years ago
Updated: 19 Jun 2020 8:56 EDT
Tata Consultancy Services Limited
IN
Hi MarcLasserre_GCS,
Option for tracing using service method for email listeners is not available. Attaching screenshot for reference.
Accepted Solution
Posted: 2 years ago
Updated: 1 year ago
Updated: 14 Jun 2021 7:38 EDT
JP Morgan Chase & Co.
IN
Could you please check the value for "ServiceRuleWatchMaxProductionLevel" DSS in Production.
If it's equal to 5 could you please change it to 5 and try. As Production level for Production would be 5.