Question
HCL
IN
Last activity: 23 May 2022 9:05 EDT
"There has been an issue; please consult your system administrator" is showing while creating properties in Framework application.
Using Pega Personal Edition : 8.7
I am getting the error "There has been an issue; please consult your system administrator". While creation properties in framework application.
I can see all the properties that i created under FW work class under data model under property but i can't see them when i open view in data designer and above error is showing. Same error is displaying in user interface option as well. Please check attachment for reference.
Please suggest what need to done. Thanks in advance!!
***Edited by Moderator Marije to add Capability tags***
Pegasystems Inc.
GB
@Chandrasekhar R please can you check the logs and run a Tracer?
HCL
IN
Hello @MarijeSchillern,
Thanks for your reply. I am getting below warning in log fie.
2022-05-21 12:41:11,904 [http-nio-8080-exec-7] [TABTHREAD3] [ ] [ AplClaims:01.01.01] (d.Pega_DataModel_Manage.Stream) WARN localhost| Proprietary information hidden HF4YBM18BIGUQ4VLKBRMONUAE34IO7XBVA [email protected] - There has been an issue; please consult your system administrator. The ConstellationSvcURL Dynamic System Setting is currently unset. Please ensure that it is set properly.
Updated: 23 May 2022 9:05 EDT
Pegasystems Inc.
GB
@RamineniC the error indicates you have configured Pega Platform for Constellation
Have you created a Cosmos React application? Are you using Theme Cosmos?
What is the background to this installation? Is it as below?
1. Install Constellation by using Helm for Kubernetes. 2. Update 'ConstellationSvcURL' DSS value to constellation URL 3. Launch Web Portal
If so, Constellation services may not be installed & ConstellationSvcURL DSS parameter not configured
Setting up the Constellation service in Pega Platform
You need to ensure that the DSS for ConstellationSvcURL is set according to instructions specified in this link https://docs-previous.pega.com/user-experience-cosmos-react/86/configuring-pega-platform-constellation
If you are not on pega cloud, you need to ensure you change the DSS to the correct URL as per your deployment. Please reach out to your admin to make sure the correct URL is being set.
Go to DSS constellationSvcURL , resync both the prod and stage url by removing the DSS value and replace them and save them back.
@RamineniC the error indicates you have configured Pega Platform for Constellation
Have you created a Cosmos React application? Are you using Theme Cosmos?
What is the background to this installation? Is it as below?
1. Install Constellation by using Helm for Kubernetes. 2. Update 'ConstellationSvcURL' DSS value to constellation URL 3. Launch Web Portal
If so, Constellation services may not be installed & ConstellationSvcURL DSS parameter not configured
Setting up the Constellation service in Pega Platform
You need to ensure that the DSS for ConstellationSvcURL is set according to instructions specified in this link https://docs-previous.pega.com/user-experience-cosmos-react/86/configuring-pega-platform-constellation
If you are not on pega cloud, you need to ensure you change the DSS to the correct URL as per your deployment. Please reach out to your admin to make sure the correct URL is being set.
Go to DSS constellationSvcURL , resync both the prod and stage url by removing the DSS value and replace them and save them back.
Steps : 1.Go to DSS setting constellationSvcURL 2.Remove the prod url value present in that 3.Place eg "https://prod.constellation.pega.io/c11n" and save it.
By resaving the DSS, required assets would be reloaded.
Can you try to once with any one of below url in ConstellationSvcURL DSS parameter->
https://community.constellation.pega.io/c11n https://c11n-<env>.constellation.cloud.pega.net/c11n
If Constellation services is not configured in your instance we are suggesting to configure it by below article->
You have to configure constellation services prior to Explore Data page configuration.
Please consult the documentation and the advice on the following Discussion.
Setting up Pega Cosmos React UI on Pega Personal Edition 8.6