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Question

 Manohar Ghule (_ManoharG7896)
infosys Ltd
Associate Consultant
infosys Ltd
IN
_ManoharG7896 Member since 2015 7 posts
infosys Ltd
Posted: Dec 15, 2016
Last activity: Dec 22, 2016
Posted: 15 Dec 2016 5:37 EST
Last activity: 22 Dec 2016 7:28 EST
Closed

Silver Light issue while creating Application Document.

Hi All,

I need to create Application document of my Pega Application, but its showing me message - "silver light is not ready yet", however I have installed silver light in my system, please help on this issue.

Thanks,

Manohar 

***Updated by moderator: Lochan to add Categories***

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Project Delivery
System Administration
User Experience

Posted: 7 years ago
Posted: 15 Dec 2016 6:49 EST
RajeshKumar Yadav (RajeshKumarY)
Incessant Technologies

Incessant Technologies
IN

Hi Manohar,

For installation of Silverlight and troubleshooting follow below articles.

https://community.pega.com/knowledgebase/release-note/word-merge-support-microsoft-silverlight-plug

https://community.pega.com/support/support-articles/document-now-feature-prompts-silverlight-installation

If still face issue the please share below information

PRPC Version

Browser Type + version.

Exact error while silverlight installation.

Hope this might help you.

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Posted: 7 years ago
Posted: 15 Dec 2016 8:00 EST
Kasrul Islam (islak) Principal Software Solutions Engineer
Pegasystems Inc.
GB

Hi Manohar what version of PRPC are you using, with silverlight sometimes the restrictions applied your environment can stop it working. Have you looked at SA-5796 to see if this fits your issue. In short the SA recommends

Setting the registry values for "AllowedLaunchOfElevatedTrustApps" and AllowElevatedTustAppsInBrowser" to 0x00000001 (enabled) which should allow silverlight to run.

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Posted: 7 years ago
Posted: 22 Dec 2016 7:28 EST
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Manohar,

Please share the solution here so that it helps other community members who have the same question!

Regards,
Lochan  |  Community Moderator  |  Pegasystems Inc.

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