Question
5
Replies
194
Views

Accenture , Netherlands
NL
Posted: October 15, 2015
Last activity: October 26, 2015
Last activity: 26 Oct 2015 16:32 EDT
Closed
Service Email Rule
Hi All,
In Service Email Rule, in the response tab, if there is any service exception or data mapping an email is sent out by default to the person who has sent out an email. How to stop this to be sent to that person and instead send this email out to a distribution group?
Regards,
Priyanka