Question
ANTHEM INC
US
Last activity: 22 Dec 2016 2:57 EST
Sending Email
As there are many OOTB activities for sending email (Eg: SendEmailNotification,SendEmailWithAttachments). I have a requirement for sending email to gmail.But Email Configuration is not done.So, I wanted to check whether email has been sent to him or not after calling that activity. Is there any place where I can check what emails are sent in Pega ?
Can anyone help me on this.
***Updated by moderator: Lochan to add Categories***
PEG
GB
Generally speaking when I'm trying to track what is happening when sending emails I'll do the following: -
1. Stop the SendCorr agent
2. Use the designed functionality to send the meail
3. Verify that a row has appears in PR_SYS_QUEUES table
4. If so, assuming you don't have a large backlog of pending emails, this should now get processed
5. Re-examine the information in that table, to check
- Has the row disappears [implied: attempt to send completed]
- Has the row been requeued as Scheduled (pyItemStatus) [implied: pontential minor failure - retry again later]
- Has the row been requeued as Broken-Process [implied: more significant failure]
Accenture Australia
AU
Hi Bhagya,
If you are sending an email with correspondence attachment, while running a case we will see the correspondence attachment at the right side. By clicking on that we are able to see whether the email is sent or not and to whom it is sending and the correspondence.Suporrting with ganga babu, all previous info will store as blob type.
Thank you.