my requirement is: when a task is assigned to a workbasket, it is necessary to immediately notify all operators that have assigned the recently routed workbasket, to inform the operators that it has a new one to attend.
The product that I am using in CLM and this product has notifications to a specific email address or to the contacts of the workbasket, which is not functional for our functionality.
I have had to create a datapage to get the emails of the assigned operators the workbasket, which is routed in the assignment task and make a list of emals separated by ";" to send them in Param.to
This implementation seems to me that PEGA must have already implemented, given they are Low Code. Having to iterate for a workbasket I consider that it is basic that it should have that functionality implemented or offer the simplest, since you cannot write java code as a good practice.