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Select an Operator or Work queue to transfer the assignment to error
Getting error "Select an Operator or Work queue to transfer the assignment to" while transferring the case
Getting error "Select an Operator or Work queue to transfer the assignment to" while transferring the case
Are you getting this error when you are trying to transfer the assignment?
Could you please give more details about the issue.
Hi Ravi
When you have to transfer the case you have to select worklist or work queue in the work tab of the operator .
Find the below link to read more about routing :
Regards
Thanks for your Reply, It's working Issue is Operator ID Parameter is not setting, after passing correct parameter it's working.
Thanks,
Ravi
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