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 Jonathan Pereira (JonathanPereira) Accenture Brazil Digital Business Integration Consultant (RPA)
Accenture Brazil
BR
JonathanPereira Member since 2018 21 posts
Accenture Brazil
Posted: July 5, 2021
Last activity: July 6, 2021
Posted: 5 Jul 2021 9:14 EDT
Last activity: 6 Jul 2021 9:04 EDT
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Runtimes closes by itself

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Hello everyone,

We are facing the Robotics Runtime closing down at Remote Desktop. Every time I arrive the next day, when I hover over the Runtime icon, it closes by itself.

Pega Robotic Process Automation Robotic Process Automation Technology Services Robotics System Architect
Posted: 1 year ago
Posted: 6 Jul 2021 9:04 EDT
Thomas Sasnett (ThomasSasnett) PEGA Lead Robotics Architect
Pegasystems Inc.
US
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@JonathanPereira  You should enable the FilePublisher and examine the RuntimeLog.txt file. That should give you an idea of what is happening right before Runtime stops. I would suggest setting all of the log categories to Verbose (level 4), so that you don't miss anything that might help you determine the issue.

Jonathan Pereira

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