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Question

 Jonathan Pereira (Jonathan Pereira)
Accenture Brazil
Digital Business Integration Consultant (RPA)
Accenture Brazil
BR
Jonathan Pereira Member since 2018 27 posts
Accenture Brazil
Posted: Jul 5, 2021
Last activity: Jul 6, 2021
Posted: 5 Jul 2021 9:14 EDT
Last activity: 6 Jul 2021 9:04 EDT
Closed

Runtimes closes by itself

Hello everyone,

We are facing the Robotics Runtime closing down at Remote Desktop. Every time I arrive the next day, when I hover over the Runtime icon, it closes by itself.

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Pega Robotic Process Automation
Robotic Process Automation
Robotics System Architect

Posted: 3 years ago
Posted: 6 Jul 2021 9:04 EDT
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

@Jonathan Pereira You should enable the FilePublisher and examine the RuntimeLog.txt file. That should give you an idea of what is happening right before Runtime stops. I would suggest setting all of the log categories to Verbose (level 4), so that you don't miss anything that might help you determine the issue.

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