Question
Tata Consultancy Services
IN
Last activity: 27 Nov 2024 10:21 EST
Pega robotics runtime v22 and v19 both are same machine
V22 Repository version working fine but while shift the older 19 version with package server it will not pick the package it return below issue
Logs:-
Failed to download new PegaRuntimeConfig.xml from server, will use cached file.
Downloading packages...
Executing request - https://robotmgr.qa.ampf.com/prweb/api/robotics/v2/packages/assignments
Get robot package assignment response code: 200
Get robot package assignment succeeded.
Setting event to show/hide remote splash screen. Mutex: PEGA_SHOW_SPLASH_MUTEX_71772
ClientPackageRepositoryService.GetUserPackage: Package download directory does not exist. Will attempt to create - 'C:\Users\bthara\AppData\Local\Pegasystems\19.1\Projects\PackageDownloads'
WebCacheService.DownloadFileFromRobotManager: Error while getting etag from server: 'WebException: Response Code 'InternalServerError'. Response Content Type 'application/json;charset=UTF-8'. Response Body 'Failed to get package binaries from repository. Unable to get the file from repository. There was an issue with the file path or repository configuration/connection.'. Friendly Message 'The remote server returned an error: (500) Internal Server Error.'.'. Server Url: 'api/robotics/v2/packages/binary/8D97872BE6FE4AC/1.153'
V22 Repository version working fine but while shift the older 19 version with package server it will not pick the package it return below issue
Logs:-
Failed to download new PegaRuntimeConfig.xml from server, will use cached file.
Downloading packages...
Executing request - https://robotmgr.qa.ampf.com/prweb/api/robotics/v2/packages/assignments
Get robot package assignment response code: 200
Get robot package assignment succeeded.
Setting event to show/hide remote splash screen. Mutex: PEGA_SHOW_SPLASH_MUTEX_71772
ClientPackageRepositoryService.GetUserPackage: Package download directory does not exist. Will attempt to create - 'C:\Users\bthara\AppData\Local\Pegasystems\19.1\Projects\PackageDownloads'
WebCacheService.DownloadFileFromRobotManager: Error while getting etag from server: 'WebException: Response Code 'InternalServerError'. Response Content Type 'application/json;charset=UTF-8'. Response Body 'Failed to get package binaries from repository. Unable to get the file from repository. There was an issue with the file path or repository configuration/connection.'. Friendly Message 'The remote server returned an error: (500) Internal Server Error.'.'. Server Url: 'api/robotics/v2/packages/binary/8D97872BE6FE4AC/1.153'
ClientPackageRepositoryService.GetUserPackage: Downloaded file should exist on disk but does not. File: C:\Users\bthara\AppData\Local\Pegasystems\19.1\Projects\PackageDownloads\Billing_Next_Day_Check - 1.153 - 8D97872BE6FE4AC.openspan
Downloaded 0 package(s)
Pegasystems Inc.
US
@BARANITHARANPI am hypothesizing from your description that your RuntimeConfig.xml in Robot Manager does not have the proper settings for your 19.1 bots. If your 19.1 packages are still in the old package server, you need to make sure to change the setting in the RuntimeConfig to ensure that UseRobotManagerPackageServer is false.
<PackageServer baseUrl="http://MyPackageServer.com" UseRobotManagerPackageServer="false"/>
Out of the box in later Robot Manager versions, there has been a combined 19.1 and 22.1 RuntimeConfig you can assign to users that might use both versions. You must be using the loader that shipped with 22.1 for this to work however.