Question

Nationwide Building Society
GB
Last activity: 7 Aug 2025 19:47 EDT
Citrix upgrade to 22.1.53 runtime
We are upgrading our desktop, laptop and citrix servers to 22.1.53 from 19.1.02/19.1.132
When uninstalling the 19.1 software, the Pegasystems folder in the roaming profile %appdata% folder which contain the Runtimeconfig file remains in place
After installation of 22.1.53 the Pegaruntimeconfig file is deposited in the existing %appdata% folder and resides alongside the existing 19.1 runtimeconfig file
What is Pega's steer for management of the appdata folder and contents?
Is it preferable to delete the 19.1 appdata folder before installing the 22.1.53
Or does the config highlighed above remain supported by pega
This pertains more to the citrix upgrades as if it is required to delete the %appdata% folder before installing 22.1.53 this will require deleion of close to 1000 profiles which will take time and resource to identify and delete
Please advise