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Question

 Hemanth Borra (HemanthBorra)
Infosys Limited
Associate Consultant
Infosys Limited
US
HemanthBorra Member since 2018 8 posts
Infosys Limited
Posted: Jul 2, 2019
Last activity: Jul 3, 2019
Posted: 2 Jul 2019 10:13 EDT
Last activity: 3 Jul 2019 8:09 EDT
Closed

Run time Issue

I am unable to see the fields when I'm running the case.

***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***

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Case Management
User Experience

Posted: 5 years ago
Posted: 3 Jul 2019 8:09 EDT
Alexander Markman (Alexander Markman)
Capgemini

Capgemini
SE

I have the same problem. I am able to see the fields if i change view to the phone preview view. When I change back to large screen preview I see the UI scale up with the fields still visible, but shortly after a gray empty box appear. My guess is that the fields still are there, only behind the gray box. 

The problem occurs both on a pc running Windows 7 using Chrome Version 75 or IE 11 and on a mac using Chrome.

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