Question
ANZ
AU
Last activity: 3 Jul 2022 19:47 EDT
RPA : Notifications are not working except pyNotifyRobotReachConsecutiveFailuresThreshold
Hi All ,
Only for Consecutive failures - pyNotifyRobotReachConsecutiveFailuresThreshold, mails are sent to the users . In other scenarios , mails are not getting triggered . Is there any setting to enable the other Notifications like pyNotifyRobotLostConnectivity
thanks,
Srikanth
Accepted Solution
ANZ
AU
@Srikanth Gaddamanugu Issue is resolved by modifying the rule in the applicaiton ruleset and pointing the Application access group in the Agent schedule instance
Pegasystems Inc.
US
@Srikanth Gaddamanugu What version of Robot Manager are you using?
Pegasystems Inc.
GB
You can check the status of the notifications from Dev Studio --> Records --> Process --> Notification. Here you select any of the notifications for Robot Manager like pyNotifyRobotReachConsecutiveFailuresThreshold or pyNotifyRobotLostConnectivity.
Note that by default the Default preference value is Disable. Users can change this from Robot Manager --> Notification preferences
ANZ
AU
@Angel Hermira How can I update the default prefence of Notification rule as the rule is in OOTB
Pega-Robotic-Console:08-06-01 . TO override in my application , trace shows default application is PegaRobotics ?
As per code , i seen that we have to enable the default preference to INSTANT if my notification preference is INSTANT
Accepted Solution
ANZ
AU
@Srikanth Gaddamanugu Issue is resolved by modifying the rule in the applicaiton ruleset and pointing the Application access group in the Agent schedule instance