Pega RPA Service
Hello,
I would like to ask if Pega RPA Service and its all functions like Scheduling, Starting of Robot, between Pega(Robot Manager) and Robot Runtime.
If it is required to have installed in the VM, Robot Runtime. Or if It is enough to have Robot Studio to do scheduling and starting robot over Robot Manager with RPA Service, would it work ?. As we know with Robot Studio installation, Robot Runtime is installed as well also including RPA Service.
I could not find it anywhere in the documentation.
Thank you very much for any hint.
Accepted Solution
Updated: 11 Jan 2023 13:52 EST
Pegasystems Inc.
US
@DavidT I have never had reason to try running a bot using the RPA Service with Studio's Runtime. I would assume so, but generally speaking, your bots will have Runtime only, so that is how it is expected to be used. I believe Studio might just add unnecessary complexity. My suggestion would be to have Runtime only installed on your bots.
If you are really looking to run this from a developer machine, then I would start by examining the RPA Service logs and trying to determine what the exact issue is. It is very likely that something just isn't configured properly (credentials missing maybe).
Updated: 11 Jan 2023 2:43 EST
LTIMindtree
SA
You'll need to elaborate more on your query for better understand to us. I have answered your query with my view here.
1. Pega Studio is the tool for developing the Process oriented solutions and primarily used by Developers ONLY.
2. Be the automation you're planning between RPA or RDA method, You'll need Pega Robot Runtime need to be installed in a VM (preferrably for RPA Automations) and make necessary changes in the RPA Service, Runtime Config and CredMgr UI etc..
3. If you're planning for any RDA automations, you can install Pega Robot Runtime enviornment in a user machine which requires manual inputs. But ideally, as per any organization standards, Installing Pega Studio and Pega Runtime in one user machine is a compliance issue since you're enabling the Developer with full control which is not a viable option.
Note: Please mark the solution as accepted since your query is answered.
Updated: 11 Jan 2023 5:26 EST
David Taliga
AT
Thank you very much for your answer.
1. Yes, I understand this. I am not questioning that.
2. So, Is that correct that from the technical perspective this cannot be achieved with Robot Studio installation ? (we know that with robot studio there is also installed runtime which can run robot solutions)
3. Thank you, I also agree on this. I was not talking about PROD, but TEST and DEVE Env. I assume its fine. I am also interested because in case of Pega Platform and Robot Manager. There is also DEVE and Test env. Is it possible to make connection from Pega DEVE to Robot Studio and test also schedulling, apart form development of robotic solution. Or do we need specifically Robot Runtime ?
Thank you
BR
David
LTIMindtree
SA
@DavidT Further elaboration on your queries
2. Yes, Pega Studio and Pega Robot Runtime both has two different purposes.
3. Yes it's possible to establish the connection from Pega Studio to Pega Platform enabled Robot Manager..ONLY then you can publish the Developed Process Automation Packages to Development enviornment etc.. Robot Manager is the product which is used for scheduling the Bot's, managing the config files and settings, Basic Dashboard view of Bot's execution etc..
Pegasystems Inc.
US
@DavidT You must have Pega Robot Manager installed, configured, and running on your Pega Platform to make use of the Pega RPA Service as Kishore indicated.
David Taliga
AT
Thank you all, my question is more oriented to RPA Service.
Our current situation is that we have connection from Pega Platform and Robot Manager to VMs, we can start manually robot solution, robot registers and can take items from Robot Manager queue and process cases. But our RPA service does not work. In purpose to make it work, is it required to have Robot Runtime installed separately ? , Or is that ok to have Runtime within Robot Studio, In purpose to do scheduling and staring of the robots over Robot Manager.
Thank you
BR
David
Accepted Solution
Updated: 11 Jan 2023 13:52 EST
Pegasystems Inc.
US
@DavidT I have never had reason to try running a bot using the RPA Service with Studio's Runtime. I would assume so, but generally speaking, your bots will have Runtime only, so that is how it is expected to be used. I believe Studio might just add unnecessary complexity. My suggestion would be to have Runtime only installed on your bots.
If you are really looking to run this from a developer machine, then I would start by examining the RPA Service logs and trying to determine what the exact issue is. It is very likely that something just isn't configured properly (credentials missing maybe).
David Taliga
AT