Question
Virtusa
IN
Last activity: 14 Feb 2024 13:41 EST
The 'RobotActivity_GetCase' activity is not currently being processed
Hello Pega Team,
We are trying to update the Pega Robot Activity properties from Pega Robotics to Pega Application(BPM). as final acknowledgement part to Pega Application and set the completion status for the Robot Activity as well.
But getting this error: "The 'RobotActivity_GetCase' activity is not currently being processed"
I am not able to understand what it is. your help will would be appreciated! Thanks for the Help.
Accepted Solution
Updated: 22 Feb 2024 5:32 EST
Virtusa
IN
@ThomasSasnett Thanks Thomas, Issue was with the Activity work queue. "Start Activity" Method was placing the Robot Activity at the bottom of the queue. Issue is resolved. Now we are not using any other activity apart from Robot Activity for automations.
Pegasystems Inc.
US
@RumanB_310I would probably need to see a log, but my initial feeling is that you are using a Case Activity in an automation without triggering that automation from the case. What I suggest if using the Case component is to separate it from your main automation doing the work. Pass in and out any parameters you need to pass to the case rather than using the component inside the automation. This way, you can test that automation without a case triggering things. Once you are happy with its operation, you can trigger the case and correspondingly the automation that passes the parameters to the case.
Accepted Solution
Updated: 22 Feb 2024 5:32 EST
Virtusa
IN
@ThomasSasnett Thanks Thomas, Issue was with the Activity work queue. "Start Activity" Method was placing the Robot Activity at the bottom of the queue. Issue is resolved. Now we are not using any other activity apart from Robot Activity for automations.
Pegasystems Inc.
US
@RumanB_310 Ahh yes. Robot Activities use the same queue as Interaction Framework Activities. This is good to understand since Activities cannot start and then wait for other activities since they share a queue.