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cognizant
US
Posted: January 17, 2019
Last activity: January 29, 2019
Last activity: 29 Jan 2019 6:58 EST
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Update the work basket without using RobotActivity
Hi Pega team
I need help to explore the options to update case status. One way which we know is using RobotActivity method (using SetCompletionStatus). I want to know if there is alternative to this such as using APIs, if so Please let me know what APIs I can use to update Case status on adhoc basis.
Thanks
DP
***Edited by Moderator: Pallavi to remove proprietary information***
***Edited by Moderator: Pallavi to update platform capability tags***