I need help to explore the options to update case status. One way which we know is using RobotActivity method (using SetCompletionStatus). I want to know if there is alternative to this such as using APIs, if so Please let me know what APIs I can use to update Case status on adhoc basis.
***Edited by Moderator: Pallavi to remove proprietary information***
***Edited by Moderator: Pallavi to update platform capability tags***