Question
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
Infosys Limited
IN
Last activity: 31 Jul 2023 6:57 EDT
Requesting the PegaLogviewer and TracerViewer tools for log analysis
Hi Team,
I am requesting the pega team to please provide the sftp location for the Pega Log-Viewer and Tracer-Viewer tools which would help us in analyzing the pegarules, alerts and the tracer files respectively.
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Likes (1)
Alexandre Serighelli -
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Accepted Solution
Updated: 18 May 2022 5:16 EDT
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
@P.Siva.Praveen I have sent you a PM .
Please check your messages on your My.Pega profile and confirm you have received it.
cc @shanp the files have been provided.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-12/7c19e53d-d121-4b3c-83ba-82b4ef0a5a8d.jpg?h=32556de2&itok=AR7PWKYF)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/2024-12/7c19e53d-d121-4b3c-83ba-82b4ef0a5a8d.jpg?h=32556de2&itok=AR7PWKYF)
Pegasystems Inc.
US
You should be able to find all of the details for these tools here: Pegasystems · GitHub
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
Infosys Limited
IN
If possible, could you please upload these tools (Pega Logviewer, TracerViewer) in the sftp location so that I can access it from there.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
I'm able to access the following links without any issue - these sites are external so you should be able to access them:
https://github.com/pegasystems/pega-tracerviewer/releases https://github.com/pegasystems/pega-tracerviewer
You may want to check your Firewall settings if your browser trace shows errors when accessing these.
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Alexandre Serighelli
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
Infosys Limited
IN
If possible, could you please upload these tools (Pega Logviewer, TracerViewer) in the sftp location so that I can access it from there.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
Infosys Limited
IN
GitHub is restricted in our organization. So I just need a SFTP location with these files. Could you please help me on this?
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
HCL Technologies B.V.
NL
@P.Siva.Praveen attaching the file so please check if this will help.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689969000/a419c82c-d026-4a09-ade9-155a2e0c1795.jpg?itok=5X2VI88S)
Infosys Limited
IN
I couldn't see any files.
Accepted Solution
Updated: 18 May 2022 5:16 EDT
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
@P.Siva.Praveen I have sent you a PM .
Please check your messages on your My.Pega profile and confirm you have received it.
cc @shanp the files have been provided.
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Phil Shannon Alexandre Serighelli
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
CIBC
CA
@MarijeSchillern I am facing the same issue: GitHub is not accessible at our organization.
Could you please help me to get the latest version of the Pega Log Viewer?
Thank you in advance for your help.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
I have sent you a PM .
Please check your messages on your My.Pega profile and confirm you have received it.
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Masoud Taherkhani Alexandre Serighelli
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
Santander F1rst
BR
@MarijeSchillernCould you please provide me the link as well?
Github is also blocked on my organization.
Thank you in advance!
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
@ASerighelli I have emailed you a link which will expire in 48 hours.
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
![](/profiles/pega_profile/modules/pega_user_image/assets/user-icon.png)
CITI
IN
@MarijeSchillern Github is blocked in my organization , could you also provide me sftp link to download latest pega logviewer and tracerviewer tools
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
@YashwantN16595611 I will see what I can do.
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
![](https://accounts.pega.com/sites/default/files/styles/user_image/public/1689951000/da7084b9-a9c3-461b-afcc-b04a6c62dff4.png?itok=kHpAAuH4)
Pegasystems Inc.
GB
@YashwantN16595611 I have contacted you offline. Please try to get company access to GitHub as this manual process is very irregular.