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Question

 Larry T (LarryT)
Frontier Communications

Frontier Communications
US
LarryT Member since 2017 20 posts
Frontier Communications
Posted: May 3, 2018
Last activity: May 8, 2018
Posted: 3 May 2018 22:35 EDT
Last activity: 8 May 2018 22:55 EDT
Closed

PegaLogView 3.0

Could you someone give me advice for below issue when i try to load PegaRule Alert log to PLV 3.0?

Please see attachment

Thanks-

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Posted: 6 years ago
Posted: 4 May 2018 1:33 EDT
Sushant Samuel (SushantSamuel)
PEGA
Lead Service Assurance Advisor, Cloud Migrations
Pegasystems Inc.
IN

Hi Larry,

It looks like the PegaAlert log file the conversion pattern is being modified. 

Inorder to load this in LogViewer - Check for conversion pattern in prlogging.xml from the environment you have the PegaAlert log

OOTB PegaAlert conversion pattern in Prlogging.xml

<appender name="ALERT" class="com.pega.pegarules.priv.util.DailySizeRollingFileAppenderPega">

  <param name="FileNamePattern" value="'@{web.tmpdir}/PegaRULES-ALERT-'yyyy-MMM-dd'.log'"/>
  <param name="MaxFileSize" value="500MB" />
  <layout class="com.pega.apache.log4j.PatternLayout">
<param name="ConversionPattern" value="%m%n" />
  </layout>
</appender>
 
Use the updated conversion pattern while loading in Logviewer.
 
Regards,
 
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Posted: 6 years ago
Posted: 4 May 2018 10:33 EDT
Larry T (LarryT)
Frontier Communications

Frontier Communications
US

Below is setting for Alert log in prlogging:

 <param name="FileNamePattern" value="'@{web.tmpdir}/PegaRULES-ALERT-'yyyy-MMM-dd'.log'"/>
          <param name="MaxFileSize" value="500MB" />
          <layout class="com.pega.apache.log4j.PatternLayout">
                <param name="ConversionPattern" value="%m%n" />

Could you please show me how to loading this log? Please have step detail or screenshot.

Thanks so much.

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Posted: 6 years ago
Posted: 4 May 2018 10:38 EDT
Larry T (LarryT)
Frontier Communications

Frontier Communications
US

I did try to match the name in log4j Pattern = ConversionPattern = %m%n but it wont work.

Am i doing something wrong?

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Posted: 6 years ago
Posted: 8 May 2018 22:55 EDT
Sudha Sundeep Dornadula (Sudha Sundeep D)
Collabpartnerz
Senior Architect
Collabpartnerz
AU

Hi Larry, 

Were you able to resolve this issue ? or still looking for help ? If so, would you be able to share the prlogging.xml file/ snippet for that logfile (from the environment you had that log file generated). 

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