Question
5
Replies
64
Views

Red Alpha, LLC
US
Posted: Mar 27, 2023
Last activity: Mar 29, 2023
Last activity: 29 Mar 2023 5:23 EDT
Solved
Related Case Types tab on Case Settings - what's it for?
In the Settings tab on a Case Type, there is a Related Case Types sub-tab. There's no documentation I can find that describes the purpose of this or what feature is enabled by relating case types here. So the question is what is this purpose, what does it do, and if documentation exists, where is it?