When triggering a Real-Time Event we realized that the campaign associated to the event was not being triggered. We then saw that the triggering of the event was generating broken processes on the System-Queue-Program-Event class due to the following error:
"Table PEGAEXTMKTDATADEV.CDH_MS_PC7 does not exist in database ExternalMKTData"
The mentioned table corresponds to the PegaCDH-Data-MasterSegment of our primary context.
Can you please help us understand what might be happening?
***Edited by Moderator: Pooja Gadige to add platform capability tag***
ExternalMKTData database is not having access to PegaDATA.
About the context dictionary, when we try to save it we get a lot of errors similar to the one below on the logs:
"ERROR - Unable to track referencing runs for RULE-DECISION-DDF VFPT-DATA-SERVICE SERVICEDATA #20190711T135157.478 GMT
java.lang.Exception: Rule with handle RULE-DECISION-DDF VFPT-DATA-SERVICE SERVICEDATA #20190711T135157.478 GMT was not found,"
Posted: 4 years ago
Posted: 16 Jul 2019 2:26 EDT
Nishitha Chintala (chinn2)
Senior Cloud Development Engineer, Management Plane Services