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 Rajesh Panchatcharam (RajeshP7095) Infosys
Infosys
US
RajeshP7095 Member since 2019 1 post
Infosys
Posted: February 27, 2020
Last activity: October 27, 2020
Posted: 27 Feb 2020 13:45 EST
Last activity: 27 Oct 2020 11:02 EDT
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Pega Marketing: Real-time container goes inactive

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Hello,

I've created a Real-time container and made it active. When I say "active", I've selected Yes to the question "Is this container currently active?".

I referred this container in the NBA designer under the Channels section. The real-time container status shows "Inactive". I'm not sure what am I missing here. But I'm unable to make it active. 

Appreciate any help in this matter. Thanks!

Pega Marketing for Communications 8.3 Decision Management Communications and Media
Posted: 2 years ago
Posted: 27 Oct 2020 11:02 EDT
Brice Cabioch Da Silva (Brice) Knowledge Expert Brice Cabioch Da Silva
Knowledge Expert
FR
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Hi Rajesh,

I had the same issue.

After updating the PegaNBAM:Agents Access Group to point to my implementation application it was solved. (Check for issues while saving, the advanced tab can hide unwanted configuration).

Regards

Andrew N

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