Question
Shentel Communications Company
US
Last activity: 5 Jul 2023 11:45 EDT
Question Regarding Scheduled CM
I have 3 CM's scheduled -
CM-A4157
CM-A4172
CM-A4191
I have called in once and could not get a clear answer on what these are - Can you tell me if this is the upgrade from V8.6.5 to 8.8.3 -
We have a cloned environment and have completed testing I need to understand how I schedule the upgrades.
Accepted Solution
Updated: 5 Jul 2023 11:45 EDT
Pegasystems Inc.
GB
@CarolynB6335 you appear to be asking about your specific Cloud environment Cloud Maintenance tickets.
Please do not post those enquiries on the Pega Support Center as this is a Pega Product forum community.
I checked and the three tickets are all Cloud Database Infrastructure Updates to which you responded with our cloud team.
"To reschedule this maintenance, please call the Pega Support Contact Information hotline for your region directly at https://support.pega.com/contact. To review the Pega Cloud maintenance and types of system updates, see
If you need an update wrt Cloud Service requests please use the processes documented here: