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Question

 Gerald Sasaoka (GERALDHMSA)
HMSA

HMSA
US
GERALDHMSA Member since 2013 15 posts
HMSA
Posted: Feb 23, 2016
Last activity: Mar 18, 2016
Posted: 23 Feb 2016 14:54 EST
Last activity: 18 Mar 2016 13:38 EDT
Closed
Solved

Agent scheduling question

Is there a way to schedule an agent like this:

Run every 15 minutes but only between the hours of 8:00 PM to 10:00 PM.

Message was edited by: Lochan to add Category

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Accepted Solution

Posted: 8 years ago
Posted: 23 Feb 2016 15:03 EST
Phani Sahukaru (sahup1)
Pegasystems Inc.
Phani Sahukaru
Pegasystems Inc.
IN

Hi Gerald, Good morning!

would it be convincing to quick test by specifying the time period conditional logic [8:00 PM to 10:00 PM] in agent activity and exit if fail?

Please share your thoughts/comments, Thank you!

psahukaru

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Posted: 8 years ago
Posted: 18 Mar 2016 13:38 EDT
Gerald Sasaoka (GERALDHMSA)
HMSA

HMSA
US

We did modify the agent activity to check for the time of day.  In our case the activity is processing items in a queue so instead of exiting we go to step to requeue the item.  This was a great suggestion.  Thank you. 

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