Posted: 29 Mar 2021 3:58 EDT Last activity: 2 Apr 2021 13:02 EDT
pyStatusWork new value is not showing when the old cases are open
I have two cases in a case type where the status is New. Now I need to change the status to Resovled. I wrote the standalone activity by uisng obj-open by handle and used property-set method and set the .pyStatusWork to "resovled". When I run the activity in clipboard it is showing the both status new one and updated one for pyStatusWork field. but when i open the instance from the casetype ,it still showing to NEW instead of "resolved" . Version 8.5 pega is used.
Could any one help me how to troubleshoot this issue.
***Edited by Moderator Marissa to change type from Pega Academy to Product, update Product details and Platform Capability tags****