Question
Cognizant Worldwide Limited
Cognizant Worldwide Limited
GB
Cognizant Worldwide Limited
Posted: Dec 19, 2023
Last activity: Jan 26, 2024
Last activity: 26 Jan 2024 8:37 EST
Closed
pyOCRTextExtractor is not extracting data from .doc and .docx file base 64 code.
Hello All,
pyOCRTextExtractor is not able to extract data from base 64 code of .doc and .docx extension files while it is working for .jpeg, .jpg, .png, .pdf and .tiff.
We are using out of box only. We have mentioned extensions on pySetTextExctractionCapabilities data transform as well but still it is not working.
Please advise.
Regards, Shivam Garg
***Edited by Moderator Marije to add Change Pega to Robotics, add Capability tags***
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Posted: 9 months ago
MOD
Pegasystems Inc.
GB
@ShivamG17006319 this question was answered in duplicate post PEGA OCR component is not able to extract data from image attachment in email having format png, jpeg and tiff.