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Question

 Michael Fede (MichaelF4652)
Raytheon Technologies

Raytheon Technologies
US
MichaelF4652 Member since 2016 17 posts
Raytheon Technologies
Posted: Jun 17, 2019
Last activity: Jun 17, 2019
Posted: 17 Jun 2019 13:55 EDT
Last activity: 17 Jun 2019 16:05 EDT
Closed

Pulse Email Branding

Can anyone point me to any documentation on how to change the branding for notification emails that are sent by the Pulse capability? If there isn't good documentation can you point me to the rules that need to be customized?

Out of the box the emails sent when someone is mentioned in a pulse message have the Pega branding and we would like to replace that with our own.

We are using version 7.4 of the Pega Platform.

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Pega Platform
Case Management

Posted: 5 years ago
Posted: 17 Jun 2019 16:05 EDT
Paul Gentile (PaulGentile_GCS)
PEGA
Principal Engineer, Technical Support, 1:1 Customer Engagement
Pegasystems Inc.
US

I think you want to see the Correspondence rule in PegaSocial with id pyAddUserMentionedPost.

You may also need to consider the other 10 Correspondence rules in that ruleset.

As for documentation, these high level links might lead to helpful docs.

https://collaborate.pega.com/discussion/ask-expert-case-management-pega-social-collaboration-arun-sarada

https://community.pega.com/video-library/pega-social-engagement

 

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