Pooling tab missing on Service Package rule form after Container migration
We are migrating our Pega Application(V 8.6.1) which is currently running as a Weblogic on Oracle DB setup to Openshift Container(on same Oracle DB). We successfully completed the migration. But we noticed the Pooling tab is missing on all Service Package rule form. While debugging we noticed that pzIsRequestorPoolsEnabled(of class:Data-Admin-ServicePackage) is returning false. While the same rule is returning true in the Weblogic setup.We did attempt to make EnableRequestorPools DSS to true but with no luck. Can someone review this and see if we are missing anything on the Openshift container setup? Thanks!
***Edited by Moderator Marissa to add Support Case details***
Accepted Solution
CSC
US
@Jey2705Update. We raised a INC ticket and got below response. It is not possible to enable requestor pooling in client cloud because it conflicts with the ability to autoscale. This has been disabled at the docker image so no JVM arguments or DSS can re-enable. Please see the language below which will appear in the documentation site soon.
Because Kubernetes controls incoming service requests with the auto scaling feature, you cannot enable requestor pools for Pega Cloud and Client-managed cloud deployments. You can only enable requestor pools for virtual-machine (VM)-based on-premises deployments.
Pegasystems Inc.
US
Thank you for sharing your resolution with us @Jey2705!
Do you mind also sharing the INC number for our tracking purposes and to connect this post with that Incident?
ThankS!
CSC
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@MarissaRogers Here you go. INC-A19927.