Skip to main content

Question

 David Campos (DavidC1963)
Intersystems Corporation

Intersystems Corporation
US
DavidC1963 Member since 2019 2 posts
Intersystems Corporation
Posted: Mar 11, 2024
Last activity: Apr 8, 2024
Posted: 11 Mar 2024 11:02 EDT
Last activity: 8 Apr 2024 8:10 EDT
Solved

Plans for Outlook Add-in to work with the new Outlook for Windows?

Outlook COM add-ins are not supported in the new Outlook for Windows. 

For our users that are starting to use this new version, is there a solution in place or is it on the roadmap?

Could not find anything addressing this in prior forums/documentation.

Thanks in advance!

***Edited by Moderator Marissa to add Capability tags***
To see attachments, please log in.
Pega Platform 8.7.3
Email
Data Integration
Other Industry

  • Reply
  • Santo Quattrone

Accepted Solution

Posted: 9 months ago
Updated: 9 months ago
Posted: 21 Mar 2024 10:42 EDT
Updated: 8 Apr 2024 8:10 EDT
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@DavidC1963  

From https://learn.microsoft.com/en-us/office/dev/add-ins/concepts/browsers-used-by-office-web-add-ins,  it seems Outlook 2016 Volume-licensed version uses IE11

Pega Infinity 23 does not support IE11 

https://docs.pega.com/bundle/platform/page/platform/deployment/platform-support-guide/psg-os-and-browser-support.html

It may be because of this reason, the add in is not loading in your Outlook.

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice