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Question

 Rayan Al Hassanieh (RayanA32)
Murex Systems Sal

Murex Systems Sal
LB
RayanA32 Member since 2018 8 posts
Murex Systems Sal
Posted: Dec 13, 2018
Last activity: Jan 10, 2019
Posted: 13 Dec 2018 11:46 EST
Last activity: 10 Jan 2019 1:51 EST
Closed
Solved

How Pega Outlook Add-in authenticate with Office 365

Hello,

How Pega (Sale Automation) Outlook Add-in (in 8.1) authenticate with Office 365 in order to get the attachments from email?

Since in Pega 8.1 it doesn't need an impersonation account to work.

Does it use an access token provided by Pega or does it use the user cookie? (Or another way?)

This functionality is also provided in HFIX-48847 that uses oauth in order to connect to Office 365.

Thank you,

Rayan

***Moderator Edit-Vidyaranjan: Updated SR details***

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Pega Sales Automation
Support Case Exists

  • Pavan Kumar Thata

Accepted Solution

Posted: 5 years ago
Posted: 10 Jan 2019 1:51 EST
Vidyaranjan AV (Vidyaranjan) Senior Online Community Moderator
Pegasystems Inc.
IN

Hi @RayanA32,

Checking the SR conversations, I read that the issue is resolved with the note- "after tracing using fiddler and tracing the OOTB activities we understood what we needed and found a solution that we need".

So we assume the solution has been achieved.

Thanks!

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