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 Wassim Jrad (Wassim Jrad) Knowledge Experts SA
Knowledge Experts SA
FR
Wassim Jrad Member since 2015 41 posts
Knowledge Experts SA
Posted: October 26, 2018
Last activity: March 25, 2019
Posted: 26 Oct 2018 4:39 EDT
Last activity: 25 Mar 2019 7:11 EDT
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Persistent error- pg empty after db.open

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Hello,

We have a persistent error generated. Can anyone help to debug it ?

(erated.pega_uiengine_pzcontrol) ERROR 127.0.0.1|127.0.0.1 cvalr - pg empty after db.open

Thanks,

***Updated by moderator: Lochan to update platform capability, mask PI***

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Posted: 3 years ago
Posted: 30 Oct 2018 4:13 EDT
Jakub Stando (Jakub) PEGA Senior Site Reliability Engineer
Pegasystems Inc.
PL

Hi,

I am already working on this with my internal team. Could you please let me know what is the Pega version?
Posted: 3 years ago
Posted: 30 Oct 2018 4:19 EDT
Wassim Jrad (Wassim Jrad) Knowledge Experts SA
Knowledge Experts SA
FR

Hello Jakub,

We are using version 7.4.

Is there any hot fix planned ?

Thanks,
Posted: 3 years ago
Posted: 30 Oct 2018 8:05 EDT
Vidyaranjan AV (Vidyaranjan) MOD Senior Online Community Moderator
Pegasystems Inc.
IN

Hi,

Once you create a service request for this issue, do share the SR# here for us to connect this question and the SR.

Thanks!

Accepted Solution

Posted: 3 years ago
Posted: 30 Oct 2018 9:39 EDT
Jakub Stando (Jakub) PEGA Senior Site Reliability Engineer
Pegasystems Inc.
PL

HotFix is ready for Pega 7.4.  

HotFix number: HFix-47918

You can create SR case and ask about that HotFix or contact with Account Executive. 

 

After HotFix deployment, please clear cache and restart the server. 

 

Thank you

Jakub
Posted: 3 years ago
Posted: 24 Mar 2019 13:35 EDT
Shekhar Yadav (Shakes) Northbridge
Northbridge
CA

We are using 7.4 and will open an SR for this but in the meantime could you please explain what does the error means or why it is generated in logs. Thanks.
Posted: 3 years ago
Posted: 25 Mar 2019 7:11 EDT
Vidyaranjan AV (Vidyaranjan) MOD Senior Online Community Moderator
Pegasystems Inc.
IN

Hi,

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